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Refund and Policy 

Return / Refund Policy 

Last updated [month day, year]

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may not return it to us for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] only]. Please see below for more information on our return policy. This template was created using Termly’s return policy generator.

RETURNS if accepted

All returns must be postmarked within ___ days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, send a photo of the issue you are having with the product to our email hulkhaulersva@gmail.com, We will then review and approve or disapprove your refund.   [please email customer service at ________ [email address] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:

[Hulk Haulers VA Moving Supplies]

[Attn: Returns]

[RMA #]

[P.O box 1102]

[Stephens City VA, 22655]

[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.] [You may also use the prepaid shipping label enclosed with your package.] [Return shipping charges will be paid or reimbursed by us.] [If you use the prepaid shipping label, $_____ will be deducted from your return to cover shipping charges.]

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least ____ [number of days to process returns] days from the receipt of your item to process your [return/exchange/return or exchange]. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]

EXCEPTIONS

[The following items cannot be returned [or exchanged]:]

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  • [A ___% restocking fee will be charged for all returns [in excess of $____].]

  • [Sale items are FINAL SALE and cannot be returned.]

  • [other]

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

[customer service number 540-860-0276]

[customer service email hulkhaulersva@gmail.com]

Terms of Service

updated January 2020

Hulk Haulers VA Moving Supplies

TERMS AND CONDITIONS OF SERVICES AND USE

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.hulkhaulersva/shop.com website (the “Service”) operated by Hulk Haulers VA (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

DEFINTIONS

 

“Designer” refers to the website designers & strategists at Washington Web Design Studio and does not single out a specific individual. The client will be assigned designers/strategists who present the best fit. 

“Client” refers to the customer individual or company, receiving the agreed upon service(s).

“Service” and “Work” refers to the agreed upon service as discussed in the WWDS Client Proposal

Benchmark Edit: specific time and date that a web design client is able to request changes be made to their website. Benchmark edits are predetermined and are usually made before the final project is released. Additional Edits can be made before OR after a project is released. 

SEO (search engine optimization): helps websites “rank” and be listed higher in a potential client’s search results of specific keywords.

Section/Block: in web design, a webpage is broken up into blocks or sections. a section or block is a portion of visual space on a webpage, below the header and above the footer.  

Lead Capture Form: a box that allows potential clients or customers to take a special action, usually to submit their name and email in exchange for a predetermined service (coupon code, newsletter, website launch, or other types of notifications).

USES

ACCOUNTS

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account

Privacy Policy

Who we are

Our website address is: https://hulkhaulersva/shop.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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